Resources

Compliance Hub

Learn more about how the card association compliance programs can impact your business.

Visa

Visa VAMP

Visa Acquirer Monitoring Program

Visa’s risk program, in effect since 2025, replaced the Visa Dispute Monitoring Program (VDMP) and Visa Fraud Monitoring Program (VFMP). It measures merchants and acquirers on a single ratio: reported fraud (TC40) plus disputes (TC15), divided by settled card-not-present transactions. Merchants and acquirers above the thresholds face fees and remediation requirements.

What we know about VAMP
Mastercard

Mastercard GMAP

Global Merchant Audit Program

Taking effect April 1, 2027, GMAP combines fraud reports and non-fraud chargebacks into one ratio and, for the first time, applies the same measure to acquirer portfolios as well as individual merchants. It replaces Mastercard’s earlier chargeback and fraud merchant programs.

Mastercard GMAP explained
Mastercard

Mastercard SMMP

Scam Merchant Monitoring Program

Fully enforced from July 2026, SMMP identifies merchants suspected of operating scams. Rather than relying only on ratios, it looks at behavioral signals such as sudden drops in approval rates, scam-related fraud reports, chargebacks from multiple issuers and high refund-plus-chargeback rates for new merchants.

Mastercard SMMP explained
Pre-dispute

Mitigation Services

Verifi RDR & CDRN, Ethoca Alerts and more

Pre-dispute tools give merchants a chance to refund or resolve a cardholder dispute before it becomes a chargeback, which protects dispute ratios. Coverage varies by card brand, issuer and enrollment, and overlapping services can leak money through duplicate refunds and fees, so they work best when they are monitored together.

Chargeback mitigation services guide

Worried about a card-brand threshold?

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